88zz Privacy Policy

88zz is committed to providing a safe, fair, and enjoyable online gaming environment for Bangladeshi players. Protecting the privacy of your personal information is one of our highest priorities. Through this policy, we want to make clear:

• What types of information we collect and why
• How collected information is used and stored
• The conditions and limits of sharing information with third parties
• Your rights and ways to protect your information
• The use of cookies and similar technologies

This policy applies to all 88zz services, websites, and related platforms.

When opening an account and using services on the 88zz platform, various types of information are provided automatically or consciously. The categories of information collected are detailed below.

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID (NID) or passport number (if required during the identity verification process)
• User-selected username and password (stored in encrypted form)

2.2 Financial Transaction Information

• Deposit and withdrawal amounts and dates
• Payment method used — bKash, Nagad, Rocket, or bank transfer
• Partial mobile banking or bank account number details (full numbers are never stored)
• Transaction reference numbers and timestamps

2.3 Gaming Activity Information

• Play history, bet amounts, and results
• Time and patterns of activity on the platform
• Promotions, bonuses, and VIP levels used
• Game preferences and play style

2.4 Technical and Device Information

• IP address and geographic location data (up to country and city level)
• Device type, operating system, and browser type
• Cookie and session data
• Site visit times, page browsing patterns, and referrer URLs

2.5 Communication Information

• Messages exchanged with the support team via live chat or email
• Complaints, reviews, or feedback

88zz uses your information only for specific and legitimate purposes. Those purposes are detailed below:

3.1 Account Management and Service Delivery

Your identity information is used to create, verify, and manage your account, and to confirm age verification (in compliance with the 21+ age requirement).

3.2 Financial Transaction Processing

Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Every transaction is protected by SSL encryption.

3.3 Security and Fraud Prevention

Technical and transaction data is analyzed to detect and prevent unauthorized access, account fraud, money laundering, or any other suspicious activity.

3.4 Responsible Gaming

Gaming activity data is reviewed to ensure player protection and to identify potentially problematic gaming behavior.

3.5 Service Quality Improvement

Anonymous aggregated data is used to analyze platform performance, plan new features, and improve the user experience.

3.6 Communication and Support

Contact information is used to maintain effective communication with you via support chat or email ([email protected]) and to send important account notifications.

3.7 Promotional Communication

If you have given consent to receive notifications about bonuses, promotions, or updates, we may contact you accordingly. You can withdraw this consent at any time.

88zz has adopted industry-standard security measures to protect your personal information. Our security framework is described below.

• Sensitive data (passwords, financial details) is stored in encrypted form — never in plain readable form
• Firewalls and intrusion detection systems are active at the server level
• Database access is limited to authorized staff only and is subject to regular audits
• Unusual login attempts or transaction patterns are automatically monitored
• When security vulnerabilities are identified, corrective action is taken promptly

4.1 Data Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, relevant information may be retained for a specified period for legal obligations, dispute resolution, or fraud investigation purposes.

88zz does not sell or rent your personal information. However, limited information may be shared with third parties in specific circumstances.

5.1 Payment Service Providers

The financial information necessary to process transactions with bKash, Nagad, Rocket, and bank transfer services is shared. These providers follow their own privacy policies.

5.2 Technology and Service Providers

Limited information is shared with technology service providers needed to operate the platform (hosting, analytics, security) under strict confidentiality agreements. These providers may only use the information for the purpose of the agreement.

5.3 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from government agencies, or applicable law. Where possible, you will be notified in advance.

5.4 Business Changes

In the event of a business merger or acquisition, user information may be transferred. However, users will always be informed in advance and will be given the same level of protection.

Cookies and similar technologies are used on the 88zz website. Cookies are small text files stored in your browser.

6.1 Cookie Types and Purposes

• Essential Cookies: Essential for maintaining login sessions and ensuring the basic functionality of the site. The site cannot function properly without these.
• Functional Cookies: Used to remember your preferences, language settings, and customizations.
• Analytical Cookies: Help analyze site usage patterns to improve the quality of service. This data is anonymous.
• Security Cookies: Used to prevent fraud and unauthorized access.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some site services to not work properly.

As a registered user of 88zz, you have the following rights regarding your information.

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If any of your information is incorrect or incomplete, you can request a correction.
• Right to Deletion: Under certain conditions (such as where there is no legal obligation to retain it), you can request that your information be deleted.
• Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
• Right to Withdraw from Promotional Communication: You can opt out of receiving marketing or promotional messages at any time.
• Right to Lodge a Complaint: If you believe your information has been used improperly, you can contact our support team directly.

To exercise these rights, please contact us through our support team. We will review your request with every effort to assist you.

88zz provides services only to those aged 21 or above. We do not knowingly collect information from anyone under the age of 21. An age verification process is implemented at the time of registration.

If we receive evidence that a minor has provided information, we will immediately delete that information and close the associated account.

88zz reserves the right to amend this Privacy Policy as needed. For any significant changes:

• A notice will be published on the website
• Registered users may be notified by email
• The "Last Updated" date at the top of the page will be changed
• Continued use of the platform after changes are made will be considered as consent to the new policy

For significant changes, you may be given the opportunity to actively provide your consent. We therefore recommend reviewing this policy regularly.

If you have any questions about this Privacy Policy or wish to make a request regarding your information, please contact our support team.